Withdrawal

You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last good.

 


Exercise of the right of withdrawal

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous declaration (for example, letter sent by post, fax or e-mail) by post to the address (TrailerPlus, Nijverheidsweg 11, 7921 JH Zuidwolde (DR) The Netherlands). By phone at 0184252928 or by email at info@trailerplus.eu

 


Consequences of the right of withdrawal

You must return or return the goods to TrailerPlus, Nijverheidsweg 11, 7921 JH Zuidwolde (DR) The Netherlands without undue delay and, in any event, no later than fourteen days after you notify us of your decision to withdraw from the this contract. This deadline is deemed to have been met if you return the goods before the expiry of the fourteen-day period.

 


In the event of your withdrawal from this contract, we will refund all payments received from you, including delivery costs (except for additional costs arising from the fact that you have chosen, where applicable, a method of delivery other than the less expensive method of standard delivery offered by us) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.

 


We will make the refund using the same means of payment as you used for the initial transaction, unless you expressly agree to a different means; in any case, this reimbursement will not incur any costs for you.

We may withhold reimbursement until we have received the goods or until you have provided proof of shipment of the goods, whichever date is first.

 


Your liability is only engaged with regard to the depreciation of the property resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this property.

 


Exclusion of the right of withdrawal

products made to consumer specifications, which are not pre-made and which are made on the basis of individual choice or decision by the consumer, or which are clearly intended for a specific person;

- products that spoil quickly or have a limited shelf life;

- products which cannot be returned for reasons of health protection or hygiene and whose seal has been broken after delivery;

- products which are irrevocably mixed with other items after delivery due to their nature;

- audio and video recordings and computer software whose seal has been broken after delivery;

- newspapers, magazines or magazines, with the exception of an agreement for the regular delivery of these publications (a subscription).

 


If the consumer does not have a right of withdrawal, this can only be excluded by the entrepreneur if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the contract.

The exclusion of the right of withdrawal is only possible for products:

a) which have been created by the entrepreneur in accordance with the specifications of the consumer;

(b) which are clearly of a personal nature;

c) which cannot be returned due to their nature;

(d) which can spoil or age rapidly;

e) whose price depends on fluctuations in the financial market over which the entrepreneur has no influence;

f) for individual newspapers and magazines;

(g) for audio and video recordings and computer software of which the consumer has broken the seal.

 


The exclusion of the right of withdrawal is only possible for services:

a) concerning accommodation, transport, catering or leisure activities to be carried out on a specific date or during a specific period;

b) the delivery of which has begun with the express consent of the consumer before the cooling-off period has expired;

c) concerning betting and lotteries.